Tricia S. Jones, Ph.D.
Professor of Adult and Organizational Development
Psychological, Organizational, & Leadership Studies

Ritter Annex 247 
1301 Cecil B. Moore Avenue
Philadelphia, PA 19122-6091
phone/fax: (215) 204-7261 / 215-204-6013

  • Ph.D. - Communication, The Ohio State University
  • M.S. - Communication, Purdue University
  • B.S. - Communication, University of Wisconsin-Oshkosh
Areas of Professional Interest
  • Conflict processes Negotiation and Mediation Theory and Practice  
  • Conflict competence and Social and Emotional Learning For K-12 populations 
  • Organizational conflict and Dispute System Design
  • Interpersonal communication and conflict
Recent Scholarship

Grants Received:

JAMS Foundation, “CRETE: The Next Generation.” Total amount awarded, $300,000 for October 1, 2010 through September 2012, funding awarded April 29, 2010. Project will develop pre-service and in-service educator partnerships in three cities – Atlanta, Dallas, and Los Angeles. Tricia Jones, Principal Investigator.

JAMS Foundation, “Building Partnerships for Educator Support of Conflict Resolution Education: A Collaboration between CRETE, Educators for Social Responsibility (ESR) and Creative Response to Conflict (CRC).” Total amount awarded $300,000 for September 2008 through August 2010, funding awarded September 1, 2008. Project will develop pre-service and in- service educator partnerships in four cities – New York, Chicago, Washington, DC and San Francisco. Tricia Jones, Principal Investigator.

United States Department of Education, FIPSE (Fund for the Improvement of Postsecondary Education), “Dissemination of CRETE.” Total amount awarded $512,480 for October 2007 through September 2010, funding awarded October 2007. Tricia Jones, Principal Investigator.

George Gund Foundation, “Conflict Resolution Education in Teacher Education: Institutionalization, Expansion, and Evaluation.” Total amount awarded $120,000 for April 2007 through March 2009 period, funding awarded March 2007. Tricia Jones, Principal Investigator.

JAMS Foundation, “Conflict Resolution Education Web Site.” Total amount awarded $43,140 for March 2006 through June 2007, funding awarded March 2006. Grant to construct and test a comprehensive web site for conflict resolution education. Tricia Jones, Project Director.

William and Flora Hewlett Foundation, “ICCRE Symposium Seed Grant.” Total amount awarded $25,000 for January 2005 through June 2006, funding awarded December, 2004. Grant to host an international symposium in July 2005 and September 2005 in conjunction with the United Nations Conference on the Role of Civil Societies in the Prevention of Armed Conflict. The ICCRE Symposium will serve to support the planning for the International Center with participation of CRE experts from the 15 global regions. Tricia Jones, Project Director.


Remland, M., Jones T. S, Foeman, A., & Arevalo, D. (2012). Intercultural communication: A Peace-building approach. Boston: Wadsworth.

Jones, T. S., & Brinkert, R. (2008). Conflict Coaching: Conflict Management Strategies and Skills for the Individual. Thousand Oaks, CA: Sage Publications.

Jones, T. S., Remland, M., & Sanford, R. (2008). Interpersonal Communication through the Life Span. Boston: Houghton-Mifflin.

Jones, T. S., & Compton, R. O. (Eds.). (2003). Kids Working It Out: Stories and Strategies for Making Peace in Our Schools. Jossey-Bass/John Wiley.

Jones, T. S. (2001). Evaluating Your Conflict Resolution Education Program. Columbus, Ohio: Ohio Department of Education.

Jones, T. S., & Kmitta, D. (Eds.) (2000). Does it work? The case for conflict resolution education in our nation’s schools. Washington, DC: Conflict Resolution Education Network.

Folger, J. P., & Jones, T. S. (Eds.) (1994). New directions in mediation: Communication research and perspectives.  Beverly Hills, CA: Sage. (Also published in Spanish language translation).


Jones, T. S. (2012, forthcoming). Missing the trees for the forest: Reductive insights from conflict meta-analyses. In R. Preiss, B. Gayle, N. Burrell, & M. Allen (Eds.), Meta-Analyses of Communication and Conflict Research. Thousand Oaks, CA: Sage.

Jones, T. S. (2012). “Building constructive conflict communities through Conflict Resolution Education,” In J. G. Oetzel and S. Ting-Toomey (Eds.), The Sage handbook of conflict communication: Integrating theory, research and practice (2nd Edition). Thousand Oaks, CA: Sage.

Jones, T. S., & Ingersoll D. (2012). Creating constructive conflict cultures for strategic enrollment management. In B. Bontrager, R. Ingersoll & D. Ingersoll (Eds.), Strategic Enrollment Management. New York: Education Systems Inc.

Jones, T. S. (2012). Proof and consequences: A critical review of global peace education evalutions. In C. del Felice & A. Wisler (Eds.), Peace Education Evaluation: Learning from Experience and Exploring Prospects. New York: Information Age Press.

Jones, T. S. (2011). The heart of peace: Infusing insights from emotion theory in peace education. In O. Smirnov (Ed.), Prevention of Violent Conflicts in Multicultural Societies (pp. 244-261). Hague, Netherlands: Global Partnership for the Prevention of Armed Conflict.

Jones, T. S. (forthcoming, 2007). “Conflict.” In N. Salkind (Ed.), Sage encyclopedia of educational psychology. Thousand Oaks, CA: Sage.

Jones, T. S. (2006). “Communication Resolution Education: Issues, Answers and Directions”, In J. G. Oetzel and S. Ting-Toomey (Eds.), The SageHandbook of Conflict Communication: Integrating Theory, Research and Practice (pp. 239-266). Thousand Oaks, CA: Sage.

Jones, T. S. (2005). “Emotion in Mediation: Implications, Applications, Opportunities and Challenges.” In M. Herrman (Ed.), Blackwell Handbook of Mediation: Theory and Practice (pp. 277-306). New York: Blackwell.

Jones, T. S. (2005). “Conflict Resolution Education: Issues, Answers, and Directions.” Proceedings for the United Nations Conference on the Role of Civil Societies in the Prevention of Violent Conflict. Amsterdam: European Center for Conflict Resolution.

Jones, T. S. (2005).  “Mediating Intragroup and Intergroup Conflict.” In S. Whelan (Ed.) Handbook of Group Research and Practice (pp. 463-484). Thousand Oaks, CA: Sage.

Jones, T. S. (2005). “Education that makes a Difference.”  In P. van Tongeren, M. Brenk, M. Hellema, & J. Verheoven (Eds.), People Building Peace II: Successful Stories of Civil Society (pp. 545-554). London: Lynne Rienner Publishers.

Allen, B., Broome, B., Jones, T. S., Chen, V., and Collier, M. J. (2003). Intercultural Alliances: A Cyber-Dialogue Between Scholar-Practitioners. In M. J. Collier (Ed.), Intercultural Alliances: Critical Transformation  (pp. 279-320) Thousand Oaks, CA: Sage.

Jones, T. S. (2001). Emotional communication and conflict: Essence and impact. In W. Eadie & P. Nelson (Eds.), The Language of Conflict and Resolution (pp. 81-104). Thousand Oaks, CA: Sage.


Jones, T. S. (2007). “Teach your children well: Promising progress in conflict resolution education and peace education.” Conflict Resolution Quarterly, 25(1), 1-8. 

Jones, T. S. (2006). “Combining Conflict Resolution Education and Human Rights Education: Thoughts for School-Based Peace Education.” Journal of Peace Education, 3(2), 187-206.

Jameson, J., Bodtker, A., & Jones, T. S. (2006).  “Like Talking to a Brick Wall: Implications of Emotion Metaphors for Mediation Practice.” Negotiation Journal, 22(2), 199-207.

Jones, T. S. (2006). “The Emperor’s ‘Knew’ Clothes: What we Don’t Know Will Hurt Us,” in Conflict Resolution Quarterly (2006), 23(2), 129-140.

Jones, T. S. (2005). “Implementing Community Peace and Safety Networks in South Africa,” Theory Into Practice, 44(4), 345-354.

Jones, T. S. (2004). “Enhancing Collaborative Tendencies: Extending the Single Identity Model for Youth Conflict Education.” New Directions in Youth Development, 102, 11-34.

Jones, T. S. (2004). “Conflict Resolution Education: The Field, the Findings, and the Future.” Conflict Resolution Quarterly, 22(1/2), 233-267.

Jones, T. S., & Sanford, R. (2003). Building the Container: The Impact of CRE on Classroom Climate. Conflict Resolution Quarterly, 21(1), 115-128.

Jones, T. S., & Bodtker, A. (2001). Mediating with Heart in Mind. Negotiation Journal, 17(3), 217-244.